Our Service

At Minichiello Jewellers, you will find our focus is on customer care and satisfaction.  We value your business and hope that each experience is a satisfying and enjoyable one.

With every piece of jewellery that is sold, we offer free cleaning and yearly inspection, complimentary first-time sizings*, and complimentary insurance appraisals on all diamond purchases.

Minichiello Jewellers also stands behind our quality craftsmanship and diamond grading accuracy.  If for whatever reason, you are unsatisfied with your piece or experience an unforeseen product defect, please bring this to our attention with our policy guidelines.  We will inspect and address the problem and always present a sensible and fair resolution.  If it is a result of jewellery wear and tear, we will provide you with the most reasonable estimate for repair.

Yearly inspection and careful attention to your jewellery pieces will help limit wear and tear and help keep your beautiful pieces looking brighter and brilliant longer.

 

 

*complimentary first time sizings excludes all sterling silver jewellery pieces